Testimonials

Discover what our residents' families are saying about Welbrook Memory Care. From personalized care and compassionate staff to our warm, inviting environment, our testimonials reflect the genuine experiences of those who trust us with their loved ones. Read their stories and see why Welbrook feels like home.

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  • My mom was one of the first residents of Welbrook Santa Monica. Over the past five years we could not have been happier with the care she received. The dedicated staff took loving care of my mom and I will be forever grateful.

    Teri Hower

  • After losing her husband of 71 years, my mother’s dementia became much more pronounced. The assisted living facility where she lived had no memory care and hiring private caregivers quickly became financially unsustainable. After a quick thorough search, we chose Welbrook for my 95-year-old mom. She has been there almost a year and I can honestly say it was the best decision my brother and I could have possibly made on her behalf. Instead of spending all day in her room, she was now spending the day among people, sharing activities, entertainment, and meals, and yes, even making new friends. The whole staff, including the caregivers are humane, patient, loving, and trained in caring for this special vulnerable population.

    I recommend Welbrook without hesitation!

    Josann McGibbon

  • I just wanted to let you both know how much I appreciate everything that goes on at Welbrook on a daily basis. I always feel like my Mom is being cared for in the best way possible, under any circumstance. admit that I was just expecting that to be the case no matter what. However, my in-laws recently have come to the point where they need an assisted living community and the search has been difficult at best. We visited so many different communities all over the LA area and struggled to come up with something suitable. I was very surprised at how inferior so many places could be. I just wanted to let you know that I think your business model is very successful. Whatever your secret is, keep it up! Thank you from the bottom of my heart. I really appreciate your dedication to so many other people’s well-being Thank you so much again.

    Susan Goore

  • I am deeply appreciative of all your staff did for my mother. I would like everyone working there to know that I firmly believe that although dementia is painful in many ways, the life you allowed my Mom to continue to lead was absolutely still worth living. When I would take her out, she was never bitter, or upset, or wanting to be somewhere else, and she still had her sense of humor. One thing that stuck with me throughout that I believe you all lived up to is describing Welbrook as ‘home’.

    Brad

  • My friend Molly has been living at Welbrook for the past 15 months after her daughter researched all the options for her mother’s care. Her choice was clearly a very good one. Not only is it clear that Molly is well cared for, but so too do the other residents appear to be. In addition to the facility being clean and inviting, the staff is very personable, professional, attentive, and kind.

    Betsy Brook

  • Our mother has been at Welbrook Santa Monica since the beginning of 2020. Despite the obstacles of the pandemic the skilled staff has been dedicated to taking good care of her. They are kind, attentive and keep us informed of the status of our mother’s health and how she is doing.

    Gina Bailey

  • My mother has been here for several months now and it has been a positive experience all around. She is very happy with the staff, food, and activities. We are happy with the care she is getting and the communication between us and her caregivers. This was one of the most difficult decisions to make and the staff truly made the experience so much smoother.

    Seventh Muse